Legal notice

Distributor:
Avex Music Creative Inc.

Representative:
Yutaka Kino

Location:
1-4-1 Mita, Minato-ku, Tokyo 108-0073

Telephone number:
050-3613-8562

E-mail address:
info@hi.mu-mo.com

Payment methods:
For deliveries within Japan: Credit card / Google Pay / Apple Pay / PayPal / Convenience store payment / PayPay / Alipay / Wechat Pay
For shipments to countries and regions outside Japan: Credit card (VISA, MasterCard, AMEX), PayPal
*The above payment methods available will be displayed depending on the delivery destination you wish to use.

Sales price:
is displayed on each page for each product.
The price is the amount displayed in the currency selected at the time of purchase. Please confirm the price on the checkout page.
All dates and times displayed on the service are Japan Standard Time (JST). Users shall confirm the product's sales period, release date, and promotion period in advance before applying for purchase.

Required fees other than the product price:
●Taxes, customs clearance fees, handling charges, etc.
For customers in Japan, consumption tax will be added at the time of settlement.
Overseas customers shall be responsible for import duties and other taxes, charges for customs clearance, handling fees and other charges. However, these charges may be included in the selling price of the merchandise or paid separately to the delivery company, etc. upon receipt of the merchandise. Please confirm this on the checkout screen. In the latter case, we are under no obligation to predict or control these charges. In addition, for shipments to the U.S. and Canada, state taxes will be added separately at the time of purchase. Please check on the checkout screen.

● Shipping costs (varies depending on your location)
Domestic: 800 yen flat rate (However, rates may vary depending on some items ordered. Please check on the checkout page.)
Overseas: Charges vary depending on the country and region of delivery destination at the time of purchase. Please check on the checkout page.

Communication Fees
Communication and packet charges required to use the service are the responsibility of the customer (the amount depends on the contract between the customer and the telecommunication company).

Sales quantity:
Listed for each product

Product delivery time:
7 to 14 days after ordering (after the release date for pre-order products)
If the delivery date is specified due to the timing of product arrival, etc., it will be indicated separately on the site page.

Handling of defective products:
Please contact our customer support within 7 days of receiving your order in case of stains, damages, or delivery of wrong products. We will contact you with return and exchange instructions.

Returns accepted/refundable, return period, and shipping costs for returns:
We do not accept any returns for any reason other than damage or defective products.
In the event that the customer fails to receive the product due to the customer moving to a new address or not knowing the delivery address due to an input error, long-term absence, refusal to receive the product, or non-payment of delivery charges, taxes, customs fees, handling charges, or other fees, the order will be cancelled. In this case, the customer shall be responsible for delivery charges, taxes, handling fees, and any return shipping, re-importation duties, and other costs incurred in returning the goods, and shall pay all such costs not already paid to the Company, and the price of the goods and other charges already paid to the Company shall be refunded after deducting such costs. The Company shall not be liable for any other costs incurred by you in connection with the purchase of the goods.